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Cookies Policy

This Cookies Policy explains how Koala88 Casino uses cookies and similar technologies when you visit or use our website. It should be read together with our Privacy Policy and any other applicable website terms. Cookies help us operate the website, remember preferences, support security and understand how our services are used. This policy also explains the choices available to you and how you can manage cookies through your browser or available website settings.

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1. What are cookies?

Cookies are small text files that a website may place on your computer, mobile phone, tablet or another device when you visit. They allow a website to remember information about your visit and can help pages and features operate consistently. Some cookies are temporary and are deleted when you close your browser. Others are persistent and remain on your device for a set period or until you delete them.

Contents

A cookie does not usually identify you by name on its own. However, information collected through cookies may be combined with other information linked to your account, device or use of the website. When this occurs, the combined information may be treated as personal information under applicable privacy laws.

We may also use technologies that perform a similar function to cookies. These may include pixels, tags, software development kits, local storage and device identifiers. In this policy, the word cookies includes cookies and similar technologies unless a distinction is required.

Why cookies are used

Cookies may help us remember your preferences, maintain a secure session, deliver requested features, detect unusual activity and understand how visitors use the website. They can also help us improve page performance, accessibility, content and the overall user experience. Some cookies may be placed by Koala88 Casino, while others may be placed by service providers that support website functions.

2. Types of cookies we may use

The cookies used on a particular page may vary depending on the features available, the device or browser you use and the services connected with the website. The main categories are described below. A cookie may fall into more than one category depending on its purpose.

Strictly necessary cookies

Strictly necessary cookies support core website functions. They may help with account access, session management, navigation, security controls, fraud prevention, responsible access measures and other features needed to provide a service you request. Without these cookies, some parts of the website may not work properly. Because they are necessary for operation or security, they may not be disabled through every cookie control.

Functional cookies

Functional cookies help the website remember choices you make, such as language, region, display or other preferences. They can provide a more consistent experience and reduce the need to repeat information. If you reject or delete these cookies, some preferences may not be saved and you may need to set them again during later visits.

Analytics and performance cookies

Analytics cookies help us understand how visitors interact with the website. They may provide information about pages viewed, links selected, navigation patterns, loading performance, errors and the features used. This information can help us identify improvements and make the website easier to use. Where possible, analytics information may be aggregated or otherwise limited so that it does not directly identify an individual.

Advertising and marketing cookies

Where used, advertising and marketing cookies may help measure campaigns, understand referrals, limit repeated advertising and present information that is more relevant to a visitor. These cookies may involve third-party providers and may be subject to their own privacy policies. Cookies do not change your responsibility to make informed decisions about gambling or encourage gambling that is unsafe or unaffordable.

Security, compliance and responsible gambling technologies

Cookies and similar technologies may support identity, security, age and location checks, account protection, anti-fraud processes, regulatory obligations and responsible gambling controls. Information collected for these purposes may help identify unusual activity, prevent misuse, apply restrictions or maintain the integrity of our services.

3. Information collected through cookies

Depending on the type of cookie and how you use the website, information collected may include your device type, browser type, operating system, approximate location, IP address, language preference, pages viewed, links selected, referring website, session dates and times, and information about how the website performs. Information may also relate to your cookie choices and whether a particular feature has been used.

Cookies may help us recognise a returning device, keep a user session active for an appropriate period or remember that a notice has already been displayed. They are not intended to collect information that is unnecessary for the purpose for which they are used. We may combine cookie information with account or transaction information where this is necessary for security, service delivery, compliance, support, analysis or another lawful purpose.

We may use aggregated or de-identified information for reporting, planning and improvement. Aggregated information is combined with information from other users. De-identified information is handled so that it is not reasonably connected with an identifiable individual in the relevant circumstances. We take reasonable steps to use and protect information in accordance with applicable privacy requirements.

Third-party services

Some website features may rely on third-party service providers, including providers that assist with analytics, security, payments, customer support, content delivery or advertising measurement. These providers may use cookies or similar technologies in accordance with their own terms and privacy policies. We seek to use appropriate providers and require information to be handled for authorised purposes, but third-party practices may change over time.

Third-party cookies may operate under different settings from cookies placed directly by Koala88 Casino. If you interact with content or services provided by another organisation, that organisation may collect information directly from your device. You should review the relevant provider's information if you want to understand its practices or available controls.

4. Managing cookies and your choices

You may be able to manage cookies through a cookie banner, preference centre or settings tool made available on the website. Depending on the available controls, you may be able to accept all cookies, reject optional cookies or choose particular categories. Your choices may be stored in a cookie so that we do not ask you again during the relevant period.

You can also manage cookies through your web browser. Most browsers allow you to view stored cookies, delete existing cookies, block cookies from particular websites, block third-party cookies or receive a warning before a cookie is saved. Instructions vary between browsers and devices, so you should refer to the relevant browser or device provider for current guidance.

  • Disabling strictly necessary cookies may prevent account, security or core website functions from operating correctly.
  • Deleting cookies may remove saved preferences and may require you to make choices again.
  • Blocking analytics or functional cookies may limit our ability to improve the website or remember your settings.
  • Blocking advertising cookies does not necessarily mean that you will see no advertising; it may mean that advertising is less relevant to your interests.
  • Cookie controls on one browser or device may not apply to another browser or device.
  • Some services may use separate controls that must be managed through the relevant provider.

Where applicable, you may withdraw consent to optional cookies at any time by changing your cookie preferences. Withdrawal does not affect the lawfulness of processing that occurred before your choice was changed. Certain information may still be collected where it is necessary to operate the website, protect users, prevent fraud, meet legal obligations or provide a service you have requested.

Do Not Track signals

Some browsers and devices offer a Do Not Track setting. There is no single technical standard for responding to these signals across all websites and services. We will consider available technical and legal requirements when determining how to respond to browser privacy signals.

5. Retention, security and updates

The length of time a cookie remains on your device depends on whether it is a session or persistent cookie, its purpose and the settings of the relevant service. We aim to retain cookie-related information only for as long as it is reasonably needed for the purpose collected, to support legitimate business and security needs or to comply with applicable legal and regulatory requirements.

We use reasonable administrative, technical and organisational measures to protect information from unauthorised access, loss, misuse, alteration or disclosure. No website, device, network or online transmission can be guaranteed to be completely secure. You should keep your device, browser and account credentials secure and avoid using the website on a device or network that you do not trust.

We may update this Cookies Policy from time to time to reflect changes to the website, technology, service providers, legal requirements or our information practices. When changes are made, we will publish the updated version on this page and revise the date or other notice where appropriate. You should review this page periodically so that you remain aware of how cookies may be used.

Questions and further information

For information about how we collect, use, disclose and protect personal information, please refer to the Koala88 Casino Privacy Policy. If you have questions about this Cookies Policy or want to exercise a privacy right, use the contact or privacy request method made available on the website. We will handle requests in accordance with applicable Australian privacy requirements and may need to verify your identity before responding.

This policy provides general information about cookies and similar technologies. It does not change any applicable terms, account conditions, responsible gambling information, security requirements or legal obligations that apply when you use Koala88 Casino. If you do not agree with the use of optional cookies, you can use the available controls or manage cookies through your browser. Some website functions may be affected by those choices.